THE SUPPORT YOU NEED, IN THE MEASURE YOU NEED IT!
Having purchased one of our “Software Solutions” you want to ensure that your investment will continue to be productive and protected ongoing.
Suffering lost sales, lowered productivity and poor customer experiences due to system downtime and data loss is no laughing matter and a headache you can do without.
So whilst it is tempting to pinch pennies and cut corners on things like Software Support it is often a false economy.
Especially as many of the causes of system downtime and data loss are predictable and preventable…..while the impact is often surprisingly high in both reputational and financial terms. Never mind the personal consequences for you and your team!
Our Software Support products have been designed to help ensure your peace of mind and to minimise errors and issues related to the performance of your selected “Software Solution“.
The Software Support options below reflect these factors and the first two are offered in incremental time parcels to give you maximum control and flexibility over your support needs:
- Solution Help Desk Support
- Advanced Setup Support
- Warranty Support
– Software Publishers Warranty
– open4mgt Own Warranty
All of our Software Support options, apart from the Software Publishers Warranty, are UK based.
In addition we also strongly recommend you consider supplementing the Software Support choice(s) above with some of our “Education & Training” offerings to ensure maximum productivity, effectiveness and an increased ability for you and your organisation to accomplish more in-house.
If your needs are more extensive (e.g. as for a Business Transformation initiative) than catered for by any of our standard product offerings please consider the option of our Extended Solution as allied with our Professional “Services” for a more bespoke approach to meeting your business requirements.
To enquire about our Software Support plans and pricing, or to discuss any specific requirements you may have, please “Contact Us” and one of our team will be pleased to help you.
N.B. All prices and plans are subject to change without notice..
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